Archive for the ‘Customer Contacts’ Category

TiVo Roamio and Roamio OTA Fan Noise

Posted on July 1st, 2016, by Michael

We’ve been getting a lot of inquiries about fans for the TiVo Roamio and the TiVo Roamio OTA DVRs – models that start with TCD846. The fans in these units are small and can get pretty loud over time.

roamio-ota-fan

Until now, we didn’t have a ready source of these, and we didn’t have instructions of replacing them. We now have both.

You can buy the fan here:

TiVo Roamio and Roamio OTA Fan and Tools

and you can watch a video on how to install it here:

WeaKnees TiVo Roamio Fan Swap Video

At the moment, we are only selling the fans with the Torx tools you need (three sizes: 8, 10, and 15).

TiVo HD Flashing Green Light Problems – More Information

Posted on June 29th, 2015, by Michael

The TiVo HD flashing green light problem has become much more prevalent. We’re seeing a lot of these units come through, and we are able to fix just about all of them at this point.

tivo-hd-xl

If you have a TiVo HD or TiVo HD XL (TCD652160 or TCD658000) and it gives no video out at all, and a green light flashes on the front, we should be able to fix it.

We have more information about this problem on our website:

TiVo HD with Flashing Green Light

So if you have one of these units with lifetime service, we can help get it running again!

Buying a Roamio? Get a Slide Pro for $30

Posted on May 12th, 2015, by Michael

If you’re in the market for a new TiVo Roamio, and you’d prefer to get a TiVo Slide Pro remote with it, we’ve got a deal for you. For an additional $30, we’ll swap the regular remote that comes with your Roamio for the Slide Pro remote.

slide-remote-pro

The only catch? You have to call. It’s a phone-only special!

Give us a ring at 888-932-5633 (that would be 888 WEAKNEES if you could dial it on your Slide Remote) and we’ll hook you up.

Obviously, this offer is limited to the number of Roamios your are purchasing in the same order.

Note: this will work with any TiVo Roamio version including the OTA version, and any size, stock or upgraded model.

Replacement TiVo Feet – In Stock!

Posted on March 16th, 2015, by Michael

We’re getting more and more requests for replacement rubber feet for TiVos. On older machines, these seem to be just disintegrating completely.

4feet

So we’re selling replacements! These are BRAND NEW replacements that have never been installed on a TiVo. We include a brand new set of rivets as well, making the installation a breeze.

If you’re looking for a set, see our TiVo Replacement Feet page on our site.

Series1 “Failed While Loading Series” Problem: Fixed!

Posted on June 3rd, 2014, by Michael

Back in February, a problem surfaced where many Series1 TiVos began having problems acquiring guide data. These units would hang at 12% with a message saying “failed while loading series.” As you can see from the comments in that post, people were not happy.

As the months went by without a fix, we started to investigate more carefully, and we found a way around the problem: a replacement hard drive.

We found that the problem wasn’t affecting all units, so once we found units that didn’t have the problem, we cloned the software to the units that did have the problem, and we found that it went away. The units started completing setup and acquiring guide data.

If you’d like to order a replacement drive that doesn’t have this problem, see our TiVo Upgrade page.

If you’d like us to reformat your drive with this software, see this page.