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TiVo DVRs Rebooting at the End of a Recorded Show

Over the last 3-4 days, we have had a rash of calls from TiVo customers reporting that their TiVo DVRs are rebooting at or toward the end of a recorded show. Early calls were from Series3 owners, but we’ve now heard from a Series2 owner as well.

It doesn’t seem to matter whether you press the TiVo button at the end of the show (to bring you back to Now Playing) or whether you delete the show. In either case, the unit reboots spontaneously. We believe that TiVo is aware of the problem and is working on a solution, but you should not assume that your TiVo itself has a problem. If you want some peace of mind, you can always run a hard drive test using the Kickstart 54 TiVo hard drive test.

EDIT (9/11/14): TiVo is reporting that they have resolved the problem. Please force an update on your TiVo DVR.

One reply on “TiVo DVRs Rebooting at the End of a Recorded Show”

This posting from TiVo on a different forum:
————————————————————————————–

We believe we’ve fixed it
First, I am terribly sorry that all of you experienced this reboot problem!

Please make one connection to the TiVo Service. After it completes, you should no longer experience this reboot at the end of a show. (If you do, please let me know!)

–Margret
__________________
Margret Schmidt
Vice President, Design & Engineering
Chief Design Officer

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