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Customer Shipment Site Change WeaKnees News

New Shipping Rates to Alaska and Hawaii

Announcing cheaper shipping options to Alaska and Hawaii, via USPS Priority Mail!

While we wish we could afford to extend our free shipping promotion to customers in Alaska and Hawaii, we just don’t have that much profit in sales to be able to pull that off (maybe that’s a good thing?).

But we are now shipping larger boxes to these two wonderful states via USPS, so that method can bring the costs down plenty. Further, we are adding in a subsidy to lower these rates even further by about as much as we spend on our free ground shipping promotion in the continental states, so AK and HI residents will get the benefit of that discount.

It’s all live in our shopping cart – add in your items and address and you’ll get a rate calculated live.

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Product Information Site Change WeaKnees News

TiVo Roamio Remote In Stock (RF and IR)

At WeaKnees, we try to have just about every TiVo remote in stock. We’ve got all of the regular remotes and lots of oddball ones also (for TiVo DVD burners, the old Toshiba TiVo, etc.).

We now have stock of the TiVo Roamio remote. This is the remote that ships with the Roamio and it does IR and RF with the Roamio line. It’ll also work in IR with older TiVos. It’s on the right side of our TiVo Remote page.

roamio-500

If you’re looking for the new keyboard remote for the Roamio, we also stock and sell the new TiVo Slide Pro.

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Product Information Site Change TiVo Upgrade WeaKnees News

4 TB Single-drive Upgrades for TiVo Premiere DVRs

We’re happy to announce that we are now able to offer 4 TB drives for use in TiVo Premiere DVRs. This allows for about 640 hours of HD recording on a single internal drive.

s4-4tb-lg

We just started shipping these last week, both as kits, and as complete TiVo Premiere units, based on the TCD746320 model. Here are the links for the new products:

TiVo Premiere with single internal 4 TB Drive

4TB Drive kit for TiVo Premiere TCD746320 and TCD746500

4TB Drive kit for TiVo Premiere XL TCD748000

4TB Drive kit for TiVo Premiere XL4/Elite TCD758250

4TB Drive kit for TiVo Premiere4 TCD750500

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Customer Contacts Customer Shipment Site Change tivo repair WeaKnees News

TiVo HD and TiVo HD XL – Flashing Green Light is now Fixable!

The TiVo HD (TCD652160) and the TiVo HD XL (TCD658000) are the second HD DVRs for cable that TiVo produced. They’re great units, and many customers bought lifetime service for theirs, which makes them valuable units.

Over the years, we’ve seen many, many of these units with a failure that results in a flashing green light, and no startup response beyond that at all. For years, we’ve been unable to fix this failure, but with some help from our friends in Australia, we’re now able to fix these – so far in pretty much all cases we’ve seen.

We’re very happy to have finally overcome this hurdle. This was, by far, the most common failure that we’ve seen that we hadn’t been able to fix. Our repair department is already able to fix 95%+ of the units that come in here – this brings us closer to our goal of 100%.

The process and the pricing for the fix works this way: you’ll start with our Series3 and Series4 TiVo Repair Program fee of $99.99. That includes labor for the diagnosis and testing of all parts, and also includes return shipping. Then, once we receive and test your unit, and assuming we find the problem in question, there will be an additional $79.99 fee for the parts and labor involved in this repair. So, potentially for $180, you’ll be salvaging a fantastic HD TiVo – and saving the costs of a new TiVo Roamio and lifetime fee, starting at about $600.

And if you’re in Australia and need your TiVo repaired, drop us a line and we’ll get you in touch with our friends down under.

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Product Information Site Change WeaKnees News

TiVo Upgrade Kits for the Series5 Roamio

We’re happy to announce that we now have TiVo Upgrade Kits available for the TiVo Series5 Roamio DVRs.

Today we are releasing 2 and 3 Terabyte upgrade kits for the Roamio and Roamio Plus models. These are fully internal upgrades based on Western Digital’s line of AV drives, like the drives TiVo uses in the Plus and Pro models.

You can find kits here, by model:

TiVo Roamio TCD846500 (base model) upgrade kits

TiVo Roamio Plus TCD848000 upgrade kits

The 2 TB kits provide for about 320 hours of HD recording space, and the 3 TB kits provide for about 475 hours of HD recording space.

Here’s a screenshot of a 3 TB kit in a TiVo Roamio Plus:

tivo-roamio-3-tb-screenshot

We are still working on larger and two-drive upgrade kits, so if you think you’ll need more than 3 TB total, we’ll likely have something for you soon!