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Customer Shipment DirecTV Product Information Site Change

DIRECTV GenieGO is Coming!

We expect to have stock tomorrow of the DIRECTV GenieGO!

The GenieGO is a great device that attaches to your network and allows you to stream and even copy shows from your related DVRs to your phone, tablet, laptop, and desktop computer. This totally frees you from needing to be in front of your DIRECTV DVR to watch channels – even premium channels!

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We’re taking pre-orders now and we expect them to ship tomorrow.

Order here: DIRECTV GenieGO

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Customer Shipment Product Information WeaKnees News

Now: Inbound Shipping Options on TiVo Repairs

One of the biggest hurdles with having WeaKnees repair your TiVo is that you have to send the unit to us. So we’re making that part easier.

When you order a TiVo repair at WeaKnees, you’ll now have three options for how to get your unit to us:

  • You deal with it – you box it and bring it to a shipping outlet.
  • We email you a prepaid UPS label. You box the TiVo and use our label, which can be given to any UPS store or driver.
  • We send you a packing box with foam inserts and a prepaid UPS return label.

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We hope we’ve removed a potential obstacle to getting your TiVo repaired. If you have lifetime service, it’s ALWAYS worthwhile to get your TiVo repaired and keep using it.

Looking to start the process? Choose one of these two links:

Flat Fee TiVo Repairs for Series1 and Series2 TiVos

Diagnostics and Testing for Series3 and Series4 TiVo Repairs

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Customer Shipment WeaKnees News

Found in a TiVo: Powder Down

Here’s an unusual one: a TiVo arrived in our warehouse recently with a fine white dust inside. The owner of the unit, who dropped it off, told us that he keeps the TiVo near his pet bird, and to expect some dust inside.

Well, yeah, that’s what we found. Pretty amazing. Read more about power down here.

We’ve seen a lot of things inside a TiVo, but this is a first. Better than bugs, of course.

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Customer Shipment DirecTV miscFAQ Product Information Site Change TiVo News WeaKnees News

DirecTV TiVo THR22 Should be Shipping 1/30!

While the date is still an expectation and not a guarantee, we think it’s accurate. So if you’ve been holding off on ordering a new THR22 DirecTV TiVo because you didn’t know when we’d have them, now is the time to order!

We do still have a long list of people in line for these units, but we think we’ll get a pretty good allocation, and that should cover all we have on back-order, plus any orders between now and the 30th.

Finally!

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Customer Shipment

Another Well-Packed TiVo

This one was pretty amazing. The box was more than half empty, and yet, the box wasn’t crushed.

When I opened it, I assumed that the “cushioning material” was a big air bubble that had collapsed during shipping, but no, it was the package from the one layer of bubble wrap surrounding the TiVo.

 

 

 

Good thing this didn’t go via USPS – they would have absolutely destroyed it.