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Customer Contacts Customer Shipment

The Best TiVo Shipment Yet

OK, so this one probably isn’t exactly the fault of the customer, but maybe the shipping company? 

I’m pretty sure that with a little work we’ll get this baby up and running in no time.

damaged-tivo-2

 

damaged-tivo

So the moral of the story isn’t really “pack your TiVo well,” but “don’t let a truck run over your TiVo.”

4 replies on “The Best TiVo Shipment Yet”

Way to take responsibility, government-backed parcel carriers! Wonder if FedEx or UPS would have admitted to the mistake and offered restitution.

…and they wonder why we keep doing things online instead of snail mail!

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