For several reasons, WeaKnees will (at least for now) stop selling the DirecTV DVR model R15. We will continue to sell all other DirecTV hardware: the TiVo-based R10 (in all of its configurations), the HD TiVo HR10-250 (several configurations), the D10/D11, and the H20.
We have had many, many complaints about these boxes, and many returns. Our customer base is made up of people generally interested in and accustomed to TiVo DVRs, and this machine just falls short. In addition, DirecTV has increased the price to retailers on this unit (and all hardware, as of January 1) so it is simply no longer economically feasible to suppport it, considering the rate of returns. We just can’t put our reputation behind the R15. Unless and until there are changes either in the features or economics or stability or all of these, we can’t offer this unit.