Archive for the ‘Troubleshooting Help’ Category

Broken Ethernet on your TiVo? We Have an Adapter . . .

Posted on August 17th, 2016, by Michael

We’ve been getting a lot of calls and emails from customers who have failing ethernet ports on their TiVo DVRs. Most of these problems seem to stem from a lightning strike at the customer’s house. After the lightning, the ethernet/network port is just totally dead.

While we are unable to replace the port and solve the problem, we do offer an ethernet adapter that plugs into the TiVo’s USB port. That gets these boxes on a working wired network again. In some cases, customers move to Wifi, but for the best speed and stability, a wired network is king.

usb-ethernet-series3-lg

 

You can find our wired USB-ethernet adapter for TiVos Series3, TiVo HD, Premiere, Roamio, and BOLT, here:

HD TiVo Ethernet Adapter

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TiVo Roamio and Roamio OTA Fan Noise

Posted on July 1st, 2016, by Michael

We’ve been getting a lot of inquiries about fans for the TiVo Roamio and the TiVo Roamio OTA DVRs – models that start with TCD846. The fans in these units are small and can get pretty loud over time.

roamio-ota-fan

Until now, we didn’t have a ready source of these, and we didn’t have instructions of replacing them. We now have both.

You can buy the fan here:

TiVo Roamio and Roamio OTA Fan and Tools

and you can watch a video on how to install it here:

WeaKnees TiVo Roamio Fan Swap Video

At the moment, we are only selling the fans with the Torx tools you need (three sizes: 8, 10, and 15).

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TiVo HD Flashing Green Light Problems – More Information

Posted on June 29th, 2015, by Michael

The TiVo HD flashing green light problem has become much more prevalent. We’re seeing a lot of these units come through, and we are able to fix just about all of them at this point.

tivo-hd-xl

If you have a TiVo HD or TiVo HD XL (TCD652160 or TCD658000) and it gives no video out at all, and a green light flashes on the front, we should be able to fix it.

We have more information about this problem on our website:

TiVo HD with Flashing Green Light

So if you have one of these units with lifetime service, we can help get it running again!

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Get your TiVo HDMI Port Repaired at WeaKnees

Posted on April 12th, 2013, by Michael

If you have a TiVo Series3, especially a TiVo Series3 with lifetime, that has a bad HDMI port, WeaKnees can fix it.

We’ve been fixing HDMI ports for a while on these units. It’s not an easy fix, but our technicians have become adept enough at it for us to offer it on our site.

See the full TiVo HDMI Repair page for info.

This TiVo HDMI repair applies to these three TiVo models:

  • TCD648250B
  • TCD652160
  • TCD658000

As yet, we aren’t offering this program for Series4 units. If you have a problem with the HDMI port on a Series4 unit, though, there is still a good chance we can fix it. See this TiVo Series4 Repair Program.

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Troubleshooting TiVo Noise: What’s the Source?

Posted on December 16th, 2012, by Michael

Now that some TiVo DVRs can be as old as 13, we get a lot of questions about how to quiet the actual unit. The older units get, the louder they get, physically.

In a TiVo, there are basically two sources of on-going noise. There is also a third potential source of noise, but if you have that, your TiVo probably isn’t functioning. I’ll cover that at the end.

The two potential sources of noise inside a TiVo are the two moving parts: the fan and the hard drive. Both parts create friction and heat and wear out over time in ways that increase their noise. And both parts are replaceable, but the fan is much easier and less expensive to replace.

For most TiVos, there’s a pretty easy way to tell if the fan is the source of the noise or not. Just stick a toothpick in the fan grates, and see if the noise stops.

Fan grates on the back of popular model TiVos

Fan grates on the back of popular model TiVos

Be sure not to leave the toothpick in there – you don’t want to stop the air circulation inside your TiVo for too long. On some models, especially early DIRECTV TiVos, the fan is in the center of the unit, so you can’t reach it with a toothpick. You’ll have to open the unit and unplug the fan on those models.

If you’ve determined that the fan is the source of the noise, you can order a replacement fan for most TiVo models from our TiVo fan page.

On the other hand, if the noise continues once you’ve disabled your fan temporarily, then you very, very likely have a loud hard drive, and a loud hard drive is a problem for two reasons: the noise, and the increased friction that it’s experiencing, meaning it’ll likely fail before too long. Granted, we do see some drives come in to our office that sound like jet engines but perform fine, but usually noise = imminent failure.

We have replacement TiVo hard drive kits for every model of TiVo.

Then, the third potential source of noise from a TiVo is a ticking noise. This one is pretty rare, and if you hear it, most likely your TiVo isn’t booting at all. This is a failed power supply. My guess is, you’ve already figured that out or sent us the unit since this problem is much more urgent, but in case you haven’t, we have a complete line of replacement TiVo power supplies.

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