Archive for the ‘Customer Shipment’ Category

Beyond Description: Nasty TiVo

Posted on February 11th, 2010, by Michael

I think this is where the picture is worth 1000 words:

Beyond Disgusting

The video (and we do have one) is probably worth 10,000. The “mat” here flaps in the breeze. It’s really something.

More Innovative TiVo Packaging

Posted on November 3rd, 2009, by Michael

We do receive TiVos in here for repair all the time. Some are in the original packaging; some aren’t. Most are in some combination of bubble wrap and peanuts. But, sometimes you need your TiVo fixed, and all you’ve got are some old ties:

IMG_0464

So, hey, need to have WeaKnees fix your TiVo, and need to dump some old clothes? Gotcha covered!

Oh – and have no fear. If you’re sending your TiVo to WeaKnees for repair, we do, in fact, have endcaps, if needed. This won’t make it back out of here as packing material.

Innovative Hard Drive Packaging

Posted on September 30th, 2009, by Michael

We see a lot of unusual boxes come through here, but this is something we haven’t seen before. A customer sent his hard drive in like this:

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It looks pretty strong, but I don’t think it’s too feasible for us. They’d be rolling all over the office.

Secondhand Smoke is Bad for your TiVo!

Posted on September 22nd, 2009, by Michael

I can’t believe the surgeon general isn’t all over this (or maybe it should be the technology czar?) but check out what secondhand smoke has done to the fan in this poor TiVo:

IMG_0420

And that’s just the fan! I can’t even describe the hazmat situation of the rest of the unit.

Notice that your faithful hero is bare-handed on this one. That was a mistake.

So next time you’re enjoying a cigarette and relaxing, come on – think of the TiVo!

Old-style TiVo Upgrade Bracket

Posted on September 21st, 2009, by Michael

There’s always something new coming through here. Check out this one:

Duct Tape Bracket

Amazingly, given the age of the unit and the drives, it seems to have worked like this for several years. That’s pretty shocking to us, considering how that foam below the Maxtor would just hold the heat right against the drive. And the duct tape (haven’t seen it in that color before) keeps the whole thing vibrating nicely.

People, PLEASE! Spend the $14 for a TiVo Series1 upgrade bracket in the future!