DirecTV HD DVRs Requiring Restarts Today?

Posted on October 6th, 2008, by Michael

Well, it looks like our customers aren’t alone. We’ve had several customers call with HR2X problems, that were solved by a simple restart. And it looks like this affects a pretty large group of people - at least, those who care to go online to report it.

The problem, as reported, is that the unit seems to be off, and is unresponsive to the remote. Pulling the plug and rebooting the unit seems to solve the problem

More at Engadget.

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Customer Contacts, DirecTV

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  1. Steve Harmony Says:
    October 6th, 2008 at 2:48 pm

    My HR21 was off overnight and unresponsive this morning. Rebooting fixed, but later in the day it was ON and unresponsive to the remote. The channel we were watching was displaying normally, but the HR21 wouldn’t respond to any buttons, including the power button. Once again, all was back to normal after a reboot.

  2. Michael Says:
    October 7th, 2008 at 4:38 pm

    Looks like DirecTV put up a little note about it:

    http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P4950006

  3. WeaKnees Blog » Blog Archive » DirecTV HD DVRs Require Restart Again - but get 1080p! Says:
    October 22nd, 2008 at 11:24 am

    [...] units, and, once again, the units seem to be requiring manual restarts. We reported on the last OS update from DirecTV requiring restarts earlier this [...]

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