We really believe that CableCARDs are a great new technology in that they allow DVRs to work with a wide variety of cable providers. But, sometimes, getting them configured is a bit of a hassle.

Early on in their history, CableCARDs caused a whole host of problems, largely just due to the lack of knowledge of cable installers. But since then, the problems have really almost totally disappeared, and their installation and use has become routine and reliable.

But if you do have a problem, you should try calling TiVo’s CableCARD hotline. These folks have pretty deep knowledge of CableCARD issues.

Phone number: 866-986-8486

Hours of operation:
Monday - Sunday
6:00 AM - 9:00 PM Pacific