Archive for October, 2007

Transfer Lifetime Service to TiVoHD for $199…with fine print

Posted on October 11th, 2007, by Jeff

TiVo just announced a short-running promo that will enable some TiVo owners to transfer lifetime service to a new TiVoHD unit for $199. Early reports suggest that TiVoHD boxes purchased from weaKnees are eligible, and as always, we will help you get it done if we can.

Click here for the deal.

Here’s the fine print in relevant part:

1) Lifetime service must have been purchased before 10/1/03. You can check your lifetime service status at the link above.
2) Purchase the TiVoHD between 10/11/07 and 11/8/07.
3) Call TiVo to make the transfer by 12/8/07.

The fine print also suggests that the TiVoHD box must be purchased from TiVo.com, but if you are looking to purchase a unit from us, we can accommodate. Here’s what you should do:

Order a TiVoHD from our standalone HD TiVo page. In your customer notes, include the words “SEND TSN; and we will email you the TiVo Service Number of your unit. If you are able to transfer, we will ship. If you are not, we will cancel. Or, just call us at 888-932-5633 and place your order by phone. We will give you the TSN over the phone or we’ll email it after you order.

Please be sure you check to see if your lifetime service is eligible BEFORE you call or place your order!

EDIT: TiVo now assures us that our boxes are eligible, so no need to have us hold the unit! Just be sure you’re eligible here and then order away!

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miscFAQ: The TiVo Series3 – Currently with a $200 Rebate

Posted on October 10th, 2007, by Michael

miscFAQ

This edition of miscFAQ focuses on the Series3 TiVo, which currently has a $200 rebate from TiVo.

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What’s the difference between the Series3 TiVo and the TiVo HD?

The biggest differences between these units are the price and the size of the starting hard drive. But with the rebate, and with our low price on the box, the price difference is essentially zero. Beyond that, see our HD TiVo comparison chart for a full list of differences between the units.

How do I get lifetime service on my Series3 TiVo?

There’s no official way to get lifetime service on the Series3 at this point. In fact, only one unit is currently eligible for lifetime service at all from TiVo (the Humax DVD TiVo). That said, TiVo did have a program where you could pay to move lifetime service from an older box to a Series3 for $199, and they would give you one year of service on that older box. While that program expired, we still hear from customers who are able to get TiVo to honor it. If you want to try, when you get your Series3, call TiVo at 866 424-8486.

But if you already have lifetime on a unit, or even have monthly on a unit for that matter, you really only pay $6.95/month to add another TiVo (HD units included) to your account. TiVo charges full boat for the first unit, but additional units are only $6.95/month. So if you have a lifetime unit, you might even just stick it in the closet but keep it on your account. That qualifies your next units for that lower secondary monthly fee.
(EDIT: A reader wrote in to tell me of a term in TiVo’s info on this. It says that the unit with lifetime must connect within 180 days, or the $6.95/month price is invalid. So you’d need to pull it out of the closet once every five months to be safe, and have it connect to home base.)

What’s the deal with Multistream or M CableCARDs?

For a good primer on CableCARDs, see our CableCARD blog entry. For the quick and dirty answer, the Series3 unit can only record one stream from a CableCARD, even an M card. But with two M cards, you can record two channels at once. So you aren’t really losing anything here, other than needing two cards from your cable company.

Does any HD TiVo work with DirecTV?

The two current HD TiVos – the TiVo Series3 and the TiVo HD – don’t work with DirecTV or DISH. They work with cable, antenna, and/or an OTA HD antenna. DirecTV and TiVo did make an HD TiVo for DirecTV (and we still have some) but DirecTV has refreshed their line with a new HD DVR, and it doesn’t have the TiVo OS. The HR20 is the only current unit to record HD signals from DirecTV.

How do I get a unit with HD and DVD?

There is no DVR that both records HD and contains a DVD player or burner. Even standalone HD DVD burners are still in their infancy. We don’t expect an all-in-one unit with both HD and DVD anytime soon – we haven’t even heard rumors about it.

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Rhapsody Music on TiVo Now Available

Posted on October 9th, 2007, by Michael

As we covered on our blog in January from CES, the deal between TiVo and Real/Rhapsody is now ready for purchase.

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For $13/month, you can stream any of the four million Rhapsody tracks through your TiVo, and from there potentially into your home entertainment system. If you have a Series3 or TiVo HD, this means you can go all-digital to your receiver, so the sound quality should be pretty good.

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miscFAQ: Humax DVD TiVo questions

Posted on October 3rd, 2007, by Michael

The Humax DVD TiVo starting at $49 is generating just tons of questions, so this premier installment of miscFAQ will focus on that unit

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Can this unit be used with DirecTV? Will it replace my DirecTV TiVo? How does service work for it?

-Yes, this works with DirecTV (or DISH, cable, antenna, or even a combination). This unit doesn’t have a satellite input – it must get the same type of input your standard TV would get. So it can control a DirecTV/DISH/cable box, and it takes that output. It changes the channel on the box as it needs to. So you need a “dumb” DirecTV/DISH/cable box for this (and/or antenna) – it can’t control a DVR.

-You pay TiVo directly for service for this box. It doesn’t have anything to do with DirecTV.

You guarantee lifetime service for this unit. I went on TiVo’s website and I don’t see that option. What’s up?

Since this is the only unit left that can do lifetime service, TiVo has taken the option off their website. But it is definitely still available for any of these Humax DVD units from us. We can’t speak for units from other vendors (if anyone has them) and we know that the ones that TiVo sold directly to customers don’t qualify, but ours do. And it’s $299 (EDIT: now $399). When you have your box, call TiVo at 877-FOR-TIVO and ask for lifetime, and tell them it’s for a Humax.

I see that the 40 hour box has a DVD burner in it that provides all of these features. How about the upgraded units? Do they also have DVD burners in them?

OK, to the seasoned TiVo veteran like yourself, this may seem like an obvious one, but somewhere, somehow, we seem to have raised some doubts here. So here’s the answer: YES! All of our Humax DRT400s have DVD burners and have the same features. The difference among the four different capacities is only the amount of TiVo recording space. That’s all – nothing else changes.

OK – that’s the first edition of miscFAQ. More to come on an occasional basis!

If you’ve got a question that you think merits inclusion here, drop us an email.

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