We’ve been getting more and more phone calls - a lot today - from customers who ordered a TiVo from DirecTV and got an R15. You might only notice if you were familiar with the TiVo interface, so this may be a much larger problem. But in any event, it seems that the phone reps [...]
R10 and R15 Confusion
December 9th, 2005 · 3 Comments
Tags: Customer Contacts
A Night without TiVo
December 9th, 2005 · 1 Comment
Weakneesers took a break from the holiday shopping season for some action at Furaibo. How could we miss MustSeeTV Thursday? Happily, our DVRs were chugging away at home recording The Cosby Show and Cheers.
We left the digitalia at the office except for the requisite dig cams, and Mel toted her iTunes phone, so there was [...]
Tags: WeaKnees News